Step 1
Guest is invited before arrival
After booking, guests receive a pre-arrival prompt to personalize their stay with essentials and favorites.
Product workflow
How Appointed Property works
A clear, three-step system that helps hotels personalize arrival without inventory-heavy operations.
Step 2
Guest shops curated items
They browse a focused storefront with groceries, drinks, and in-room essentials selected for your property.
Step 3
Hotel delivers a better arrival
Orders are fulfilled through delivery infrastructure, and your team places items in-room before check-in.
Operational flow in plain English
- Guest books a stay and receives a pre-arrival prompt to shop.
- Guest selects essentials from a curated storefront built for your property profile.
- Order is fulfilled through delivery infrastructure, and hotel staff place items in-room.
- Guest arrives to a room set up for their preferences, improving satisfaction and differentiation.